This did not sound like an isolated incident at all. You don’t get sales responding to a legal/engineering issue by accident. It may have been unintended by leadership, if they put too much pressure on sales not realizing how it was corrupting the company, or the leadership may have tacitly approved of this. Hard to tell.
You may want to read: http://robindev.substack.com/p/cloudflare-took-down-our-website
I still think they are good. Isolated incidents like this are going to happen when you are doing business at such scales.
This did not sound like an isolated incident at all. You don’t get sales responding to a legal/engineering issue by accident. It may have been unintended by leadership, if they put too much pressure on sales not realizing how it was corrupting the company, or the leadership may have tacitly approved of this. Hard to tell.
Are there reports from others about similar things?
The article links to 4 incidents that are reported on Hackernews. So yes. At least 4
That is still isolated because they do at least a million times more business